See which SaaS features users adopt, where discovery breaks down, and how power users differ. Use the evidence to improve feature discovery.
Feature Adoption Tracking measures how users discover new features, use them for the first time, and adopt them long-term. You see the complete adoption lifecycle.
With Custom Events (BHT.track) you can track any feature interactions. The event library contains best practices for SaaS features.
Yes, you can segment feature adoption by plan, cohort, country, or any custom properties.
BigHoot identifies features with low adoption and generates proactive recommendations to increase usage.
About Custom Events. You trigger an event when a user clicks or completes an action, optionally with properties such as "Plan" or "Context." From that point on, BigHoot automatically tracks first-time use and repeat visits.
That depends heavily on the feature: Core features should reach more than 60 percent of active users, while additional features often reach 10 to 20 percent. What matters most is how the feature evolves over time within your own product.